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In this edition of TWELVE Mail, we celebrate what we’ve achieved together – record-breaking results, creative excellence, and bold steps toward AI and internationalization. At the heart of it all are the people and ideas that show why #TogetherWeAreUnlimited is more than just a hashtag – from the “House of AI” to our ambitions in London.

© Serviceplan Group 2025

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#FuturePositive
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Florian Haller, our global CEO of Serviceplan Group, gives an insight into the fiscal year report and explains what the strongest result ever has to do with being #FuturePositive.

Two Labs, One Vision: Driving AI Innovation
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Kevin Prösel and Rob Wrubel explain how the close collaboration between Serviceplan AI Lab and Silverside AI is driving innovation and opening up new opportunities for our Group.

KI hat gerade die Reverse-Uno-Karte gespielt
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AI isn’t just learning from us – it’s training us. Serviceplan Middle East's Nishant Shah and Andre Couto on how AI is redefining humanity, challenging biases and reshaping reality.
KI-Lektionen aus dem Silicon Valley
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What can we learn from Silicon Valley's rapid innovation models to accelerate the adoption of AI and the adaptation to transformative change? Rob Wrubel, Co-Founder and Managing Partner of Silverside AI, shares his insights.
Augmented Intelligence
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The role of humans and machines in augmented intelligence: how do we organise, orchestrate and regulate the way we interact with AI?

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