Build it and they will buy

What we offer

In the ever-changing commerce landscape, evolution is essential. At Serviceplan Group, our experts work with you to deliver seamless, sustainable and omnichannel commerce solutions, bespoke for your B2B or B2C business. From online stores to mobile apps and Product Information Management (PIM), we design, develop, build and maintain platforms to unify your e-commerce and retail worlds.

By advising on e-commerce architecture, designing ideal interfaces and implementing cutting-edge software, we blend online and offline seamlessly for smooth customer journeys. Going beyond the build, we monitor your technical requirements and organisational structures for maximum efficiency.

Let’s come up with a customised, connected commerce strategy.

Benefits for your brand

What’s in it for you?

Smoother shopping experience
Seamlessly integrate online and offline commerce for a smooth, personalised customer journey across all touchpoints.

Increased transactions
Boost shopping basket size and transaction volumes through tailored strategies and intelligent solutions.

Maximised loyalty
Loyalty programs and PIM systems ensure convenience and engagement, maximising customer retention.

Efficiency gains
Optimise technical and organisational structures, ensuring lean processes and sustainable use of resources.

We can support you with

Service breakdown

Create and operate your e-commerce infrastructure.

Turn your customers into fans.

Manage your product and assortment information digitally and efficiently.

Connect your customer touchpoints in a meaningful and targeted way.

Interested in more platform & technology services?

Why us?

What sets us apart

The green lounge area in the house of communication

House of Communication


Our operating model. The HOC concept brings diverse expertise from strategy, media, creative and technology under one roof to ensure integrated solutions for any advertising and marketing challenge.
 

The foyer of the House of Communication Munich. In the centre, the open staircase from the ground floor to the first floor on which two people are walking.

House of AI


Our intelligence engine. House of AI is our very own powerful AI platform that integrates AI agents and tools into our workflows to scale ideas, optimize execution, and strengthen results for brands.

"Deep insight into customer needs as well as comprehensive technical know-how are required to optimally orchestrate a connected commerce experience across all customer touchpoints. We bring this expertise together."

Gerd Güldenast

hmmh - Part of Plan.Net

Let's get in touch with us!
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