Our privacy policy

1. General information and principles of data processing

 

We are delighted that you are visiting our website. Protecting your privacy and your personal data when you use our website is very important to us.

According to Art. 4 No. 1 GDPR, personal data is any information relating to an identified or identifiable natural person. This includes, for example, information such as your first and last name, your address, your telephone number, your email address, but also your IP address.

Data that cannot be linked to your person, for example through anonymization, is not personal data. The processing (e.g., collection, storage, retrieval, retrieval, use, transmission, deletion, or destruction) pursuant to Art. 4 No. 2 GDPR always requires a legal basis or your consent. Processed personal data must be deleted as soon as the purpose of the processing has been achieved and there are no longer any legally prescribed retention obligations to be observed.

Here you will find information about how your personal data is handled when you visit our website. In order to provide the functions and services of our website, it is necessary for us to collect personal data about you.

In section 15, you will also find information about data processing in the context of video surveillance at our buildings.

We also explain the type and scope of the respective data processing, the purpose and the corresponding legal basis, and the respective storage period.

 

2. Responsible body

 

We, Serviceplan Group Austria GmbH & Co. KG, House of Communication, Gumpendorfer Str. 87, Hof 3, 1060 Vienna, telephone: +43 1 26 110 7500, email: vienna@house-of-communication.com (hereinafter: “Serviceplan Group” or “we”), would like to inform you below about the processing of your personal data in connection with our website.

For the areas of our brands on the site (WIEN NORD Serviceplan, Serviceplan Austria, Mediaplus Austria, Plan. Net Austria) are responsible for the following Serviceplan agencies insofar as your inquiries to these agencies are concerned, e.g. via a contact form or by email:

- WIEN NORD Serviceplan GmbH & Co. KG, House of Communication, Gumpendorfer Straße 87, Hof 3, 1060 Vienna, email: vienna@house-of-communication.com, phone: +43 1 26 110 7500

- Serviceplan Austria GmbH & Co. KG, House of Communication, Gumpendorfer Straße 87, Hof 3, 1060 Vienna, email: vienna@house-of-communication.com, telephone: +43 1 26 110 7500

- Mediaplus Austria GmbH & Co. KG, House of Communication, Gumpendorfer Straße 87, Hof 3, 1060 Vienna, email: mediaplus-austria@house-of-communication.com, telephone: +43 1 26 110 7300

- Plan.Net Austria GmbH & Co. KG, House of Communication, Gumpendorfer Straße 87, Hof 3, 1060 Vienna, email: plannet-austria@house-of-communication.com, telephone: +43 1 26 110 7500

If you access the areas of our agencies outside Austria, the responsible body is the respective agency named here.

If you contact us regarding data protection, we will be happy to forward your request to the relevant agencies.

This privacy policy applies only to the website of Serviceplan and its agencies. It does not apply to other websites to which we merely refer via a hyperlink. We cannot accept any responsibility for the confidential handling of your personal data on these third-party websites. Please refer to these companies' websites for information on how they use your personal data.

 

3. Data protection officer

If you have any questions about data protection, you can also contact our data protection officer at any time:

Dr. Georg Schröder, LL.M.

legal data Schröder Rechtsanwaltsgesellschaft mbH

Prannerstr. 1

80333 Munich

Tel.: +49 (0)89 954 597 520

Fax

Email

 

4. Provision and use of the website / server log files

a) Type and scope of data processing

If you use this website without otherwise transmitting data to us (e.g., by registering or using the contact form), we collect technically necessary data via server log files, which is automatically transmitted to our server, including:

· IP address

· Date and time of the request

· Name and URL of the file accessed

· Website from which access is made (referrer URL)

· Access status/HTTP status code

· Browser type

· Language and version of the browser software

· Operating system

 

b) Purpose and legal basis

This processing is technically necessary in order to display our website to you. We also use the data to ensure the security and stability of our website.

The legal basis for this processing is Art. 6 (1) lit. f) GDPR. The processing of the aforementioned data is necessary for the provision of a website and thus serves to safeguard a legitimate interest of our company.

 

c) Storage period

As soon as the aforementioned personal data is no longer required to display the website, it will be deleted. The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no possibility for the user to object to this aspect. Further storage may take place in individual cases if this is required by law.

 

5. Use of cookies

a) Type, scope, and purpose of data processing

We use cookies. Cookies are small files that we send to the browser of your end device and store there when you visit our website.

Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, on the other hand, enable us to perform various analyses. For example, some cookies can recognize the browser you are using when you visit our website again and transmit various information to us. We use cookies to facilitate and improve the use of our website. Cookies enable us, among other things, to make our website more user-friendly and effective for you by, for example, tracking your use of our website and determining your preferred settings (e.g., country and language settings). If third parties process information via cookies, they collect the information directly via your browser. Cookies cannot cause any damage to your device. They cannot execute programs and do not contain viruses. Our website uses various types of cookies, the nature and function of which are explained below.

 

Session cookies

Our website uses so-called session cookies, which are automatically deleted as soon as you close your browser. This type of cookie makes it possible to record your session ID. This allows various requests from your browser to be assigned to a common session and makes it possible to recognize your device when you visit the website again later. These session cookies expire at the end of the session.

 

Persistent cookies

Persistent cookies are used on our website. Persistent cookies are cookies that are stored in your browser for a longer period of time and can transmit information. The respective storage period varies depending on the cookie. You can delete persistent cookies yourself via your browser settings.

 

Third-party cookies

We use analytical cookies to monitor anonymous user behavior on our website.

We also use marketing cookies. These cookies allow user behavior to be tracked for advertising and targeted marketing purposes.

Social media cookies allow you to connect to your social networks and share content from our website within your networks.

 

Configuring browser settings

When you first visit our website and then at any time in our cookie banner, you can accept or reject individual or all cookies separately by placing a green check mark next to the respective cookie or removing it and then clicking “OK.”

The settings you make in the cookie banner are stored on your computer or mobile device. You will therefore need to make these settings again if you delete your browser history or use a different device or internet browser.

Most web browsers are preset to accept cookies automatically. However, you can configure your browser to only accept certain cookies or no cookies at all. Please note, however, that you may then no longer be able to use all the functions of our website.

You can also delete cookies already stored in your browser via your browser settings. Furthermore, it is possible to set your browser to notify you before cookies are stored. As the various browsers may differ in their respective functions, we ask you to use the respective help menu of your browser for the corresponding configuration options.

Deactivating the use of cookies may require the storage of a permanent cookie on your computer. If you subsequently delete this cookie, you will have to deactivate it again.

 

b) Legal basis

This processing is technically necessary in order to display our website to you. We also use the data to ensure the security and stability of our website and to comply with legal obligations. Data collection is also necessary for the provision of our website and thus serves to protect a legitimate interest of our company. The legal basis for the processing of the aforementioned data is Art. 6 (1) lit. c) and lit. f) GDPR.

If you have given us your consent to the use of cookies on the basis of a notice (“cookie banner”) provided by us on the website, the legal basis for further data processing is Art. 6 (1) (a) GDPR.

 

c) Storage period

The storage period corresponds to the duration of the cookies. You can view this at any time in our cookie banner for each cookie. You can also delete cookies manually in your browser at any time.

 

d) Cookie categories

We use the following categories of cookies:

aa) Necessary cookies

Necessary cookies ensure functions without which our website cannot be used as intended. These cookies serve, for example, to ensure that logged-in users remain logged in when accessing different subpages. These are so-called first-party cookies, i.e., the cookies are only used by us. These cookies do not require consent. You can deactivate cookies in your browser at any time.

bb) Statistics cookies

Statistics cookies collect information about how a website is used in order to improve its attractiveness, content, and functionality. For example, the following data is collected:

The number of visits to a page or subpages, the time spent on the website, the order of the pages visited, the search terms that led you to us, the country, region, and city from which the access originates, and the proportion of mobile devices that access our websites. We also analyze which areas of our website are of particular interest to you.