What we offer
AI-powered results
AI at Serviceplan Group means All In. And All Integrated.
We offer comprehensive AI products and services across the entire marketing and advertising value chain - from organisation and skills to content and creation, data and platform, and media activation - with the deep technical expertise to implement them end-to-end.
With custom-built AI platforms for precise audience targeting, real-time data analysis, predictive insights, generative AI asset production and hyper-personalisation, we’ll push your results beyond boundaries.
Our service breakdown
Four layers of AI expertise
The House of Communication (HoC) combines the strengths of media, creative, technology and organisational expertise. Our HoC AI layer approach enables us to create individual solutions that go beyond boundaries. Explore the layers.
To be future-ready, you need to be AI-ready. Are you? Find out in just 5 questions.
Reason why
Unleash potential
AI is essential for staying competitive in a data-driven world where your consumers expect fast, tailored interactions with your brand. According to a 2024 McKinsey survey, AI adoption has spiked to 72% amongst the respondent organisations with many already reaping the business value. The AI wave is breaking over us all. If you’re not surfing, your competitors are.
As your strategic partner we’ll help you navigate this ever-evolving AI landscape, identify and prioritise your business-specific use-cases and leverage tailored AI platforms to unleash previously unattainable potential.
Benefits at a glance
AI wins for your business
Elevate customer experience and optimise your brand's impact.
Strategically tap into new growth potential and create new realities.
Foster an AI organisational culture with a beyond boundaries mindset.
What sets us apart
Why work with us?
Integrated approach combining strengths of media, creative, technology and organisational expertise under the House of Communication.
Wealth of experience & proven track record of delivering successful AI projects across various industries.
Trustworthiness, ethics and data governance are at the core of our offerings; collaboration is at the core of our working style.
General Manager
Serviceplan AI Lab
It makes sense to work with an agency because specialized agencies such as the Serviceplan Group have developed their own AI tools that can be used successfully in projects. Our agency offers a comprehensive range of solutions along the entire value chain, so you benefit from holistic and seamless services.
In addition, agencies offer a significant reduction in complexity for clients. Through our expertise and customized solutions, we can simplify the challenges of AI integration for you, providing real added value. This allows you to focus on your core competences while we take care of the technological and strategic aspects of AI.
Artificial intelligence (AI) is a decisive success factor for your company's marketing strategy. The key factor here is increased efficiency. For example, AI enables fast, data-driven research and analyses that would otherwise be very time-consuming and costly.
AI provides effective and personalized insights and predictions that can play an essential role in your marketing strategy.
By automating repetitive tasks, your team can focus on creative and strategic aspects. AI also improves responsiveness to market changes, increases efficiency and strengthens your organization’s competitiveness.
In order to efficiently implement the integration of AI in your company, you should be guided by the following aspects: It is important to define a clear objective and use this to weigh up which AI technologies and tools are suitable for your needs.
Before you introduce the technology in your company, you should first carry out a pilot project to avoid bad investments. Another success factor is data management, as data forms the basis for the efficient integration of AI.
Only if data management functions smoothly can AI process the data effectively and deliver good results. However, the basis of all these endeavors are trained employees who understand and can operate selected tools and scale them in the long term.
Yes, AI is simply the German abbreviation for Künstliche Intelligenz and means the same as AI, the English abbreviation for artificial intelligence. Both terms are used synonymously.
Artificial intelligence (AI) can significantly increase the efficiency of your marketing by analyzing comprehensive data and providing deeper insights into customer behavior. It personalizes communication, automates routine tasks such as email campaigns and supports the creation and optimization of content.
AI also improves the real-time analysis and optimization of advertising campaigns. In customer service, chatbots significantly increase response speed and efficiency. The use of AI makes your processes more effective and customer-centered overall. And these are just some of the many ways in which AI can transform your marketing in the long term.
The use of Artificial Intelligence (AI) contributes directly to achieving your business goals by increasing the efficiency and effectiveness of your business processes. AI increases customer satisfaction through personalized experiences and precise customer service. By automating routine tasks and optimizing marketing campaigns, AI reduces costs and increases productivity at the same time.
In addition, advanced data analysis through AI enables more accurate market forecasts and better decision-making, resulting in a sustainable competitive advantage. Overall, AI promotes the scaling of your company and supports sustainable growth.
The success of AI-implemented marketing can be measured by several key figures. Increased conversion rates and increased customer engagement show how effectively AI personalizes content and interactions.
Improvements in customer service, such as faster response times thanks to AI chatbots, are reflected in higher customer satisfaction scores. In addition, the return on investment (ROI) is an important indicator that measures the extent to which AI investments lead to increases in sales. Cost reduction through the automation and optimization of processes, which contributes directly to increased efficiency, is also relevant.
The Serviceplan Group is a reliable partner for the integration of AI into your company. We cover the entire value chain and offer seamless services from conception to implementation. Our comprehensive expertise from various areas enables us to provide innovative and customized solutions.
We start with the culture and organization, support your employees in using the tools effectively and enable your company to integrate AI intelligently into all areas in the long term. On this basis, we develop suitable platforms and data infrastructure, support this with content, creation and workflows and finally activate all efforts via media and communication.
With a dedicated contact person, we guarantee the best possible advice and respond to your individual needs. This is how we maximize the potential of AI to achieve your business goals.
Although Artificial Intelligence (AI) can automate and optimize many aspects of marketing, it does not completely replace the need for specialists. In some areas, AI will play a greater role and in some, a downstream role. Fundamentally, most AI-supported tools require a quality check.
Specialists are essential to make creative and strategic decisions that AI algorithms cannot do. They also play an important role in interpreting data and adapting campaigns to changing market conditions. Overall, AI complements the skills of marketing teams and contributes positively to work processes, but it is not a replacement for subject matter experts.